
Customer satisfaction soaring
We managed to increase the NPS figure dramatically The NPS figure tells a company how easily customers recommend it to others. It is a simple measure of customer satisfaction. NPS averages range from
We managed to increase the NPS figure dramatically The NPS figure tells a company how easily customers recommend it to others. It is a simple measure of customer satisfaction. NPS averages range from
2018 is coming to an end. During 2018, we have already passed on more than 5,000 building services contracts to our partners. It's been an instructive year and we have been able to
24 Center is off to a flying start, thanks to our customers. We have already helped more than 1 700 customers in the first year. We regularly collect information from all our customers
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24 Center offers a comprehensive range of building services that are easily managed in one place - with just one contact. Our services are suitable for private customers as well as companies, property managers and property owners.
24 Center is a building services platform that quickly and easily connects plumbing, electrical, locksmithing and other building services to the right professionals - around the clock.
Our services have a minimum billing period of 1 hour normally and 2 hours on emergency calls. In addition, a service charge and any material costs will be added to the price.
The exact price depends on the duration of the work, the time and any accessories. We will give you a price estimate before starting the work. For on-call work, prices are higher due to the additional costs of staff availability and maintenance of the service.
Yes. We use a flat-rate service car allowance to cover the transfer to the destination. No separate mileage allowance is charged.
We offer help with plumbing, electrical, locksmithing, HVAC and other property maintenance. Our service covers both emergency on-call and pre-arranged work.
You can submit a service request directly on our website 24center.fi, call us or use our business portal. We'll do the rest.
We're on call 24/7 - including nights, weekends and holidays. In urgent cases, you can get help quickly at any time of the day or night.
Pricing for on-call visits is based on the urgency and availability of the work. We pay employees for on-call availability and guarantee a quick response time, which is why our prices are slightly higher.
Yes. We have a dedicated business portal that allows property managers and property management professionals to easily manage work orders. The service is ideal for companies such as housing associations, property investors and retail chains.
Absolutely. We offer companies the possibility of ongoing cooperation, where we can agree on discounts and agreed response times, for example. Contact our expert sales team!
Yes, you can cancel your order before the work starts. If the technician has already arrived, we will charge at least the minimum invoice.
If you are unhappy with the service you have received, you can contact our customer service team at [email protected]. We deal with feedback quickly and always try to find a fair solution.
In on-call cases, a technician can be on site in less than an hour. For non-emergency jobs, we can arrange a time that suits you, often on the same or the next working day.
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