customer satisfaction

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24 Center offers a comprehensive range of building services that are easily managed in one place - with just one contact. Our services are suitable for private customers as well as companies, property managers and property owners.

1. Plumbing work

• Installation and repair work, such as plumbing and heating systems
• Repair of leaks and blockages
• Thawing and opening frozen or blocked pipes
• Maintenance of heating, plumbing and air conditioning systems

2. Electrical work

• Electrical faults repairs
• Installation of fittings and equipment, such as sockets, lighting and electric vehicle charging points
• Electrical modifications
• Maintenance of systems and equipment

3. Lock services

• Door opening services (24/7)
• Replacement of locks and fittings
• Placements and key services
• Electric locking and access control solutions

4. Suction and high power services

• Sewer flushing and filming
• Drainage of wells
• High-performance vacuuming for exhaust, blowing and filling operations
• Steam services

5. Refrigerator, glass, and other building services

• Installation, repair and maintenance of refrigeration equipment
• Window and door glass repairs and replacements
• Specialist cleaning
• Fire safety services

6. On-call services

• Urgent building services problems 24/7
• Professionals arriving quickly
• Situation assessment and selection of the author at the time of ordering

7. Real estate services for businesses

• Regular maintenance visits and fault finding
• Cooperation with housing associations, real estate investors and property managers
• Customisable contracts and reporting

What is 24 Center?

24 Center is a building services platform that quickly and easily connects plumbing, electrical, locksmithing and other building services to the right professionals - around the clock.

How does pricing work?

Our services have a minimum billing period of 1 hour normally and 2 hours on emergency calls. In addition, a service charge and any material costs will be added to the price.

How much does the service cost?

The exact price depends on the duration of the work, the time and any accessories. We will give you a price estimate before starting the work. For on-call work, prices are higher due to the additional costs of staff availability and maintenance of the service.

Is travel included in the price?

Yes. We use a flat-rate service car allowance to cover the transfer to the destination. No separate mileage allowance is charged.

General questions about the service

What services do you offer?

We offer help with plumbing, electrical, locksmithing, HVAC and other property maintenance. Our service covers both emergency on-call and pre-arranged work.

How do I order a service?

You can submit a service request directly on our website 24center.fi, call us or use our business portal. We'll do the rest.

On-call and urgent work

When is the on-call service available?

We're on call 24/7 - including nights, weekends and holidays. In urgent cases, you can get help quickly at any time of the day or night.

Why does an outpatient visit cost more?

Pricing for on-call visits is based on the urgency and availability of the work. We pay employees for on-call availability and guarantee a quick response time, which is why our prices are slightly higher.

Corporate customers

Can businesses use the service?

Yes. We have a dedicated business portal that allows property managers and property management professionals to easily manage work orders. The service is ideal for companies such as housing associations, property investors and retail chains.

Is it possible to agree on a longer-term cooperation?

Absolutely. We offer companies the possibility of ongoing cooperation, where we can agree on discounts and agreed response times, for example. Contact our expert sales team!

Ordering and customer service

Can I cancel my order?

Yes, you can cancel your order before the work starts. If the technician has already arrived, we will charge at least the minimum invoice.

How are complaints handled?

If you are unhappy with the service you have received, you can contact our customer service team at [email protected]. We deal with feedback quickly and always try to find a fair solution.

How quickly can I get the author on the spot?

In on-call cases, a technician can be on site in less than an hour. For non-emergency jobs, we can arrange a time that suits you, often on the same or the next working day.