Speed and quality
are our promises
One call is enough. The on-call service for building services is at your service 24/7.
We always have a local professional on call.
24 Center - Willing to help
Working principle
24 Center is the on-call centre for building services, where you can always get help as quickly as possible. We want to solve building services problems quickly and reliably, regardless of time and place. One call is enough.
The most innovative and unique service concept in the industry prevents the escalation of damage over the phone and dispatches the fastest technician to the scene. 24 Center is the customer's direct contract partner and the work is carried out by a 24 Centering partner in the area.
Traditionally, 24-hour on-call installers are on call at home and wake up in their sleep to calls or, in the worst case, don't answer them at all. The 24 Center's emergency call centre principle ensures that one contact is enough and everything that is needed is taken care of on the customer's behalf.
24 Center's customer service agents are on call every day of the year and respond quickly to calls. Customers should be prepared to provide an accurate description of their needs and contact details. After the needs assessment, clear pricing criteria for the work will be communicated. Once an order has been placed, the customer can have a professional on site in as little as 15 minutes.
24 Center gives a full satisfaction guarantee for the work and always stands by the customer in case of any complaints.
You will always be served by a local professional!
Contact us
You can contact us conveniently by phone, email and on our website. contact form on our website.
Receiving a mandate
We will respond to your enquiry immediately. We will carry out a needs assessment of your requirements. We will record your contact details in our system to ensure a quality service and accept our pricing criteria.
Processing the mandate
We use our system to find out the availability of local professionals. You will receive a text message the contact details of our partner once they have accepted the assignment.
Execution of the mandate
You will be contacted immediately by our partner to arrange the work and more detailed practical arrangements. details and timetable. Our partner will manage the work from start to finish, at your service.
Billing
We will send you an invoice within 10 days of completion. You have 14 days to pay the invoice. You can pay by any payment method you choose (bank transfer, online payment, credit card payment, mobile payment, instalment payment).
Service development
We will send you a customer feedback survey after your order to help us improve our services. We value a monthly GoGift super gift card of €50 among those who respond to the survey.
Request for clarification
Unfortunately, we don't always manage to serve you the way we want to. Please share your experience with us using the feedback form or [email protected] / [email protected]. We will process your request for clarification as quickly as possible to correct our mistake.
Best customer service
After processing your request for clarification, we will send you a new customer feedback survey to ensure the best possible customer experience. We will improve our services based on your feedback.
Help for all your HVAC challenges
Plumber
Electrician
Locksmith
Suction car
High power vacuuming
Automation
Specialist cleaning
Refrigerator
Glass
Fire safety
Leave a contact request!
We will contact you as soon as possible.
Frequently asked questions about
24 Center
What is 24 Center?
24 Center is a real estate technology services on-call centre that provides a high quality service for real estate technology services problems regardless of time and place. Customers can get help with one call for both urgent emergencies and non-urgent day-to-day work.
Where is the 24 Center located?
24 Center is located at Robert Huberintie 3 in Vantaa, Finland. From one office, 24 Center serves the whole of Finland for building services problems. In addition to Finland, 24 Center operates in Sweden and Norway. 24 Center is a 100% Finnish company and service innovation.
What is the role of the 24 Center?
24 Center will arrange for the work ordered by the customer to be carried out by the real estate technology services professional who can be on site at the time the customer wants.
What work is eligible for the household allowance?
You can claim a household allowance for maintenance and renovation work in your home or leisure home. These include renovations to your kitchen, bathroom, other rooms or the sauna in a detached house. Electrical, plumbing and cabling work in a private house is also covered by the household allowance, as is, for example, painting an outbuilding or installing a security lock. For more information, see the tax office's website, which lists the different types of work depending on whether they are covered by the deduction or not: household allowance
What is the maximum amount of the household allowance?
The maximum household allowance in 2023 will be €2,250 per person. The household allowance only applies to the work component. 40% of the work component is deductible. When the company invoice has a labour component of €5875, you will get the maximum deduction.
Does insurance cover the costs of the job?
Typical damages covered by home insurance include water damage caused by the breakage of pipes or connected appliances, fire, smoke and soot damage. The amount of compensation for water damage is affected by the age of the broken appliance or pipework.
What if I'm not sure if 24 Center has the service I need?
Call me anyway. 24 Center's customer service agents have a desire to help customers in times of need. A call costs €0.99/min + pvm or mpm, but many issues can be resolved at home with tips based on the experience of our customer service agents.
What if my job is not urgent?
24 Center also serves non-urgent orders. Work ordered at least three working days in advance also has a lower hourly rate. You can place an order yourself via online ordering on our website at 24center.fi/verkkotilaus
