Search for the blockage and opening of the sewer on Wednesday afternoon.
An urgent work order was received at the 24 Center on-call centre at 13.58 on Wednesday. The job description read: 'The floor drain of a detached house is flooded when the toilet is flushed. One of the three toilets in the house is also not flushing. A suction truck is needed immediately! Calling the customer on the way".
The suction truck rushed to the scene in a flash and was on site in less than 30 minutes. The work was carried out quickly and neatly. The problem was solved and the sewer started to run. In the final report, the driver of the suction truck wrote, somewhat medically, "03.10.2018 mhu Jv opening."
The customer was extremely satisfied with the service and we received nice feedback: 'Really nice customer service, recommended the right solution, i.e. suction truck', 'Really nice employee, explained what he was doing and why and explained the equipment. Solved the problem and got the drain running." and "Showed up quickly and did the job right down to cleaning up. Didn't show any possible hurry to the customer."
24 Center's invoice to the customer was:
Labour contribution: 398,00 €
Water fee: €12,87
Total: 410,87 €
