TOP 5 most common emergency calls in winter

TOP 5 most common emergency calls in winter

You can't always be prepared for everything - TOP 5 most common winter emergency calls

Sometimes building services fail. Floor heating pipe leaks, electricity is out, lock freezes. A key broken in the garage lock, a short circuit in the borehole and the radiators won't heat. Something should be done, but what?

Homeowners should check the condition of their property before the winter .We recommend thinking in advance about how to prevent pipes from freezing and what to do if they are already frozen. Although there is plenty to do, you don't have to do everything yourself. A plumber can get the pipes unblocked if they are not yet frozen, but if the pipes have frozen completely you may need to have them steam-blasted with a high-powered vacuum truck.

But we can't and can't plan for everything, and that's why we're here, to help our customers. We want you to live your daily and sacred life as smoothly as possible -no one has to cope or struggle alone.

Here are the five most common emergency calls handled through 24 Center in winter (Uusimaa)

  • The pipe is leaking, freezing or cracked
  • Electricity cut off 
  • Keys left at home or lost
  • Key or lock broken
  • Short circuit or blown fuse

Help for urgent emergencies and non-urgent everyday tasks through a single service:

  1. Contact us either by calling 0100 2470 (call price: €0.99/min + pvm/mpm), by submitting a call request or by filling in the form. or by filling in the online order form. Our customer service staff are on call every day of the year and will respond quickly.
  2. Ki n urgent emergency situations, it is possible to have a professional on site in up to 15 minutes.
  3. We also cater for unhurried everyday jobs - with a lower hourly rate for jobs ordered at least three working days in advance. You can place your order online on our website.
  4. Be prepared to be as specific as possible about your needs, so that we can find the most appropriate help for you. If you are not sure whether your situation is urgent or non-urgent, we recommend discussing it with our customer service team. Many issues can be resolved at home with the help of our team's experienced tips. 
  5. After the needs assessment, we will set out clear pricing criteria for the work. If you wish, you can find out more about prices in advance. Please note that the price depends not only on the time, but also on the scope of the work and the amount of material. Examples of completed jobs can be found at the bottom of the same page. We use our system to check the availability of local professionals. You will receive a text message with the contact details of our partner once he has accepted the assignment. Our partner will contact you immediately to arrange the work and to discuss the details of the practicalities and the timetable.
  6. We will send you an invoice within 10 days of completion. You have 14 days to pay the invoice. You can pay by any payment method you choose (bank transfer, online payment, credit card payment, mobile payment, instalment payment).

The quickest way to get help with your order is to call us or use the gig-specific chat service on the order tracking page. For non-urgent gig-related issues, you can also contact us by email at customer-service(at) 

If you have any questions about billing, please contact us on weekdays between 8:00 and 15:00 either by email. Invoicing(at) or by telephone 020 144 2470 (pm/pm).

24 You can get a household allowance from the tax authorities for the work you order from the Center, provided certain conditions are met. Here we summarise the household allowance for 2022.

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