modern building services article

Modern building services on-call centre

Modern building services call centre - 24 Center

24 Center enables everyone to access building services, regardless of time and place. Our idea is to serve our customers in their time of need. Plumber, electrician, locksmith, vacuum truck, refrigeration service, automation installer, glass cleaner and specialist cleaner - all under one roof, one number. Our motto is - A professional on site in 15 minutes!

This is made possible by the most innovative and unique service concept in the industry, where we prevent the escalation of claims through telephone advice and pass the assignments on to our local installer partners.

The emergency call centre principle ensures that one contact is enough and we take care of everything on your behalf. We are on call 24/7 and will respond to your call immediately. We always know which of our professionals can get to the scene fastest and dispatch assistance to the scene.

Our customer service representatives are trained building services sales professionals who can prevent damage from escalating, assess the extent of the situation and dispatch the nearest installation professional to the site on request.

We give a full satisfaction guarantee on the work and will always stand by the customer in case of any complaints.

Our service centre is located in Vantaa, from where we operate nationwide throughout Finland. We operate in Helsinki, Espoo, Vantaa, Tampere, Oulu, Turku, Jyväskylä, Lahti, Kuopio, Pori, Joensuu, Lappeenranta, Seinäjoki, Mikkeli, Vaasa, Rovaniemi, Kouvola, Hämeenlinna, Kajaani, Kokkola, Mariehamn and surrounding areas.
map of Finland 24 center

 

We have already been able to help more than 1 650 customers in the first year. Our operations are constantly expanding and our services are becoming more comprehensive and better all the time. We want to serve our customers as comprehensively as possible and we will not only provide on-call assistance, but also up-to-date information on what is happening in the sector, tips on how to improve living comfort and much more.

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Call our emergency number 0100 2470 when you need help - help is already there.

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