A sure sign of the start of summer is the celebration of school leavers, and many homes have organised parties for both graduates and vocational graduates.The people of 24 Center would like to wish from the bottom of their hearts all the best to all the graduates and wish a successful celebration to all. At the same time, however, we would like to remind you that if something happens or you have a technical problem during the celebrations, our customer service staff are on call and ready to help around the clock.

This blog post visits the home of the fictional Virtanen family. The family's first-born son is about to graduate from high school. The party has been weeks in the making, and party favours have been ordered from a local caterer.

You have forgotten your key at home

The entire Virtanen family is sitting in the school's sports hall, waiting for the first-born to receive his diploma and put on his white cap to the sound of Gaudeamus igitur. Mrs Virtanen has arranged with the caterer to leave the front door unlocked so that the caterer can take the trays to the kitchen fridge and prepare the coffee table.

In the middle of the party, Mrs Virtanen's phone rings. The caterer calls to say the door is locked and they are waiting outside with the cakes. "Oh dear, I forgot to leave the door unlocked in my haste," Mrs Virtanen whispers, rummaging through her bag, where she can't find the keys. The keys have been left in her handbag, which has been in everyday use. What now!? Mrs Virtanen goes to the 24 Center website and starts a conversation with the customer service team in the 24 Center chat room.

🗸 24 Center's professionals have extensive experience in the maintenance, repair and opening of mechanical and electrical locking and security systems and are constantly updating their skills.
🗸 In addition, 24 Center can provide you with an electronic locking system and its installation. With an electronic locking system, you can even let caterers into your home by creating a one-time access code for them. 

Power cut in the middle of the party 

The Virtas have returned home from high school and are busy in the kitchen serving food and making coffee. 

You want to give a speech to a freshly graduated student, but in a large private house, the speaker's voice is not heard everywhere. Fortunately, someone remembers the old karaoke machines, at least they have a microphone and some kind of sound system. The karaoke machine is plugged into an extension cord, which already has a number of other home entertainment electronics connected to it. Suddenly all the electrical appliances stop working and the fridge and freezer stop whirring. Mrs Virtanen pulls out the phone and calls the 24 Center customer service. 

The most common cause of a power cut is too many appliances plugged into the same socket or extension lead. This can overload the power grid, which in turn can cause plugs to overheat or fuses to blow. A faulty electrical appliance can also blow a fuse. 

🗸 You can replace a blown fuse yourself, but as this is electrical work, you should take extra care. If in doubt, please contact the 24 Center. We will help you and send an electrician if necessary.

Drain clogs in the toilet and the kitchen sink is bubbling

"Mom!!! The toilet won't flush properly!"

"Excuse me, Mrs Virtanen, there's a strange bubbling sound coming from the sink."

Again, Mrs Virtanen pulls out her phone and calls 24 Center's customer service to get advice on what to do.

At parties or in places where many people gather, there is an increased risk of blocked drains. The most typical places are kitchens and toilets.

Often roses are given as gifts and have new suction surfaces cut into the stems above the kitchen sink. If pieces of stem get into the drain, they can cause a blockage. They will also start to rot and smell over time.

In toilets, drains are put to the test when water is flushed from the tap in a short time and when the toilet is flushed more often and more frequently than in normal everyday life. This can slow down water distribution, and if someone gets into the habit of putting too much paper in the toilet or accidentally throws in a sanitary towel or even a snuff bag, the risk of a blockage is high.

🗸 For moderate blockages, you can try to unblock them yourself, for example with a combination of baking soda + baking vinegar.
🗸 If the toilet is flooded, it is advisable to call in a professional. Unopened blockages can lead to leaks in the basements of buildings and the surrounding area if not addressed in time.

Window breaks

At adult parties, children can sometimes get quite bored. Luckily, Virtas has a big yard and thanks to the first-born's hobby of football, there's a goal and a ball in the yard, so the kids' guests head outside to play. In the middle of a penalty shoot-out, the ball escapes the top corner of the goal and smashes the window.

This time, Mrs Virtanen says that the window repair is not urgent for the party, so she fills in a contact form on the 24 Center website and requests a call-back for the day after the party.

🗸 Call or chat to 24 Center Customer Service for emergency advice on how to deal with a broken window. At the same time, a window repairer can be booked for the next day. This way, there's no need to interrupt the party.
🗸 You can also leave a contact request in non-urgent cases.

24 Center helps with building services challenges

24 Center's network of professionals is just one contact away when all the ingredients for disaster happen in your home or if you need advice on how to proceed with a minor incident. Our on-call customer service representatives are ready to help you with your building services problems. 24 Center handles both non-urgent and planned building services tasks as well as those that require an urgent and rapid response. 

Contact 24 Center when you wonder - what to do! Even for family celebrations!